Privacy Policy
Last updated: 27.07.2026
Introduction
Glagolis Interactive Ltd. („we,“ „our,“ or „us“) operates the mobile application Wortly – German Words by Level (the „App“).
This Privacy Policy explains how we collect, use, disclose, and protect information when you use our App.
By using the App, you agree to the collection and use of information in accordance with this Privacy Policy.
Information We Collect
Depending on how you use the App, we may collect the following types of information:
Information You Provide
We may collect information that you voluntarily provide, such as:
- Account information (if account creation is available)
- Email address (if you contact us)
- Feedback, support requests, or other communications
Usage Information
We may automatically collect certain information about your use of the App, including:
- Learning progress and vocabulary statistics;
- App interactions and feature usage;
- Device type and operating system version;
- App performance information and crash reports.
Analytics Information
If analytics services are used, anonymous or pseudonymous usage information may be collected to help us:
- improve the App;
- understand how users interact with the App;
- analyze App performance and usage patterns.
How We Use Information
We may use collected information to:
- Provide and maintain the App;
- Save and synchronize learning progress;
- Improve App functionality and user experience;
- Monitor performance and fix technical issues;
- Respond to user inquiries and support requests;
- Comply with legal obligations.
Legal Basis for Processing Personal Data (GDPR)
When we process personal data of users located in the European Union or European Economic Area, we process such data in accordance with the General Data Protection Regulation (EU Regulation 2016/679 – „GDPR“).
The processing of personal data may be based on the following legal grounds:
Performance of a Contract
We process certain information when it is necessary to provide the functionality of the App and fulfill our obligations towards users, including:
- providing access to App features;
- saving and synchronizing learning progress (where this functionality is available);
- processing purchases and restoring purchased content through the relevant app platforms.
Consent
In certain cases, we may process information based on your consent, including when:
- we use certain analytics or additional services;
- you voluntarily provide information through contact forms, feedback, or support requests.
Where processing is based on consent, you have the right to withdraw your consent at any time. Withdrawal of consent does not affect the lawfulness of processing performed before the withdrawal.
Legitimate Interests
We may process information when necessary for our legitimate interests, including:
- improving and optimizing the App;
- analyzing App usage and performance;
- preventing misuse and fraudulent activity;
- ensuring the security and stability of our services.
When relying on legitimate interests, we take reasonable steps to ensure that our interests do not override your fundamental rights and freedoms.
Legal Obligations
In certain cases, we may process personal data when necessary to comply with legal obligations applicable to Glagolis Interactive Ltd., including obligations related to:
- accounting requirements;
- tax legislation;
- official requests from competent authorities.
Data Sharing
We do not sell personal information.
We may share information with trusted service providers that help us operate, maintain, and improve the App, including:
- Cloud hosting providers;
- Analytics providers;
- Crash reporting services;
- Payment processing providers (where applicable).
These providers may only use information as necessary to provide services on our behalf.
We may also disclose information when required by law or when necessary to protect our legal rights, safety, or the security of our services.
Data Retention
We retain information only for as long as necessary to:
- provide the App;
- fulfill legal obligations;
- resolve disputes;
- enforce our agreements and terms.
When information is no longer required, we take reasonable steps to delete or anonymize it.
Security
We implement reasonable technical and organizational measures designed to protect information from:
- unauthorized access;
- disclosure;
- alteration;
- destruction.
However, no method of electronic storage or transmission is completely secure, and we cannot guarantee absolute security of your information.
Children’s Privacy
The App is not directed to children below the minimum age required by applicable law without parental consent.
We do not knowingly collect personal information from children in violation of applicable laws.
If you believe that a child has provided personal information to us, please contact us. We will take appropriate steps to review and remove such information where required.
Your Rights
Depending on your location and applicable laws, you may have rights regarding your personal information, including:
- The right to access your data;
- The right to correct inaccurate data;
- The right to request deletion of your data;
- The right to restrict or object to processing;
- The right to data portability where applicable.
To exercise these rights, please contact us using the information provided below.
Third-Party Services
The App may use third-party services whose privacy practices are governed by their own privacy policies.
Users should review the privacy policies of any third-party services integrated into the App.
Examples of third-party services may include:
- App distribution platforms;
- Payment processing services;
- Analytics services;
- Cloud infrastructure providers;
- Crash reporting services.
International Data Transfers
Your information may be processed and stored in countries other than your country of residence.
Where required by applicable law, we take reasonable steps to ensure appropriate safeguards are implemented to protect your information during international transfers.
Data Controller
For the purposes of applicable data protection legislation, including the GDPR, the data controller responsible for your personal information is:
Glagolis Interactive Ltd.
Address:
Mladost 3, 313
1712 Sofia
Bulgaria
Email:
info(at)glagolis(dot)com
Right to Lodge a Complaint with a Supervisory Authority
If you believe that the processing of your personal data violates applicable data protection laws, including the GDPR, you have the right to lodge a complaint with the competent supervisory authority.
For users located in the Republic of Bulgaria, the competent supervisory authority is:
Commission for Personal Data Protection (CPDP)
Address:
2 Prof. Tsvetan Lazarov Blvd.
1592 Sofia
Bulgaria
Website:
You may also contact Glagolis Interactive Ltd. directly using the contact information provided above regarding any concerns or requests related to your personal data.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
Any changes will be posted within the App or on the website where this Privacy Policy is published.
Continued use of the App after changes become effective constitutes acceptance of the updated Privacy Policy.
Contact Us
If you have questions about this Privacy Policy or our privacy practices, please contact:
Glagolis Interactive Ltd.
Email:
info(at)glagolis(dot)com
Address:
Mladost 3, 313
1712 Sofia
Bulgaria